Associate, IT Solutions and Services

Associate, IT Solutions and Services (1-year Contract)
Job Description

Shinhan Bank Canada (SHBC) is part of the global Shinhan Financial Group, one of South Korea's leading financial institutions. At SHBC, we provide a full range of financial services including everyday banking, mortgages and loans - delivered with deep local expertise and global insight.

Join a workplace where your contributions are valued and your professional development supported. At SHBC, you'll be part of a collaborative culture where every voice matters and your efforts directly impact the communities we serve.

The Information Technology Solutions and Services Department (IT S&S) at Shinhan Bank Canada (SHBC) is responsible for the overall direction and strategy of IT systems used by the Bank and administrating systematic business operations of SHBC.

The IT S&S must ensure that the IT systems provide a stable environment for the users, ensure the security and safety of all data files, programs and applications, and ensure the efficient and prompt processing of data that SHBC relies on.

Associate, IT Solutions and Services is responsible for administrating and operating IT regular or scheduled works and executing the development and implementation of IT project plan based on IT policy and procedures.

This includes business systems’ maintenance and improvements according to IT system development life cycle or proven software development methodology; defining requirement, analyzing, designing, developing, testing and deploying.

• Administrating and reporting IT regular daily/monthly/annual batch jobs or system works for the bank’s business activities
• Operating file/data exchanges with external interface systems and real-time online transactions
• Supporting IT troubles and issues/errors of business transactions in core banking system requested by internal and external parties
• For IT maintenances and developments, support defining requirements and document request details to develop
• Executing and reporting user acceptance test to verify development function/features and supporting implementation
• After implementation, reviewing and monitoring IT systems operations

Education Requirements
:
Bachelor's degree is required, preferably in IT or Business related fields.

Work Experience Requirements
: 2-3 years of IT related working experience.

• Work experience in IT project, system development or business systems
• Knowledge of IT development tools/language skills
• Understanding of technology and business domain knowledge
• Strong customer orientation
• Attention to detail and a technical, logical thought process and problem-solving skills
• Organized and ability to multi-task
• An ability to meet strict deadlines and prioritize (Time Management)
• Excellent English verbal/written communications skills
• MS Office

• Knowledge of Administration processes, practices and procedures
• IT Development or Project Methodology
• Documentation for business reporting or IT planning
• Planning and Organizing
• Risk, compliance and audit mindset
• Canadian laws and regulations
• Local market knowledge
• Knowledge of Policy Development processes
• Project management
• Specialized subject matter expertise and knowledge
• Adaptability & Flexibility
• Learning mindset (Continuous learning)
• Effective interactive communication
• Initiative
• Innovativeness
• Problem-solving
• Leadership
• Judgment/Analytical thinking
• Information/Data seeking
• Attention to detail and quality
• Organizational awareness
• Understanding overall IT architecture components and governance,
• Experiences of IT development project,
• Data and process analysis,
• Development languages (C, C++, Java, HTML, XML, JSON, SQL, MS-Office and etc.)
• Job related collaboration working tools (MS-Project, Jira and etc,)