Lead Business Analyst CIAM Systems

Position: Lead Business Analyst for CIAM Systems
Join a leading financial services organization as a Senior Business Systems Analyst focusing on Customer Identity and Access Management (CIAM).

Your role will be pivotal in shaping the future of customer identity capabilities.

We are seeking a Senior Business Systems Analyst to guide a major transformation in CIAM. With over five years of proven experience, you will assess and define current and target-state capabilities, fostering collaboration across various teams. Your contribution will drive strategic initiatives and enhance customer experience while adhering to regulatory standards.

Key Responsibilities:

• Deliver detailed assessments of current CIAM capabilities

• Develop target-state CIAM roadmaps and strategies

• Design a new operating model aligned with business objectives

• Facilitate business workshops for requirements gathering

• Create high-quality business artifacts and documentation

Requirements:

• Minimum 5 years in CIAM initiatives

• Demonstrated experience in business systems analysis

• Strong skills in capability assessments and strategic delivery

• Excellent workshop facilitation and stakeholder management

• Experience with modern CIAM platforms

Utilize your CIAM knowledge to make an impactful change in the financial sector.
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