Technical Consultant for ServiceNow Solutions

Elevate client processes with RSM as a Technical Consultant specializing in Service Now. Leverage your expertise in system administration, process improvement, and technology solutions in a collaborative environment.

RSM is seeking a Technical Consultant with a focus on Service Now to drive implementation and optimization initiatives. In this role, you will analyze client needs, design system configurations, and develop process workflows while collaborating with cross-functional teams. Your experience in managing Service Now projects will be critical in achieving client success and enhancing operational efficiency.

Key Responsibilities:

• Analyze and document client process improvement opportunities

• Create functional designs and gather stakeholder feedback

• Develop scalable Service Now configurations and customizations

• Collaborate with teams to ensure implementation alignment

• Stay updated on Service Now enhancements and best practices

Requirements:

• Bachelor’s degree in IT or related field

• ITIL 4 Foundation Certification

• Service Now Certified System Administrator

• 2–4 years of technology services experience

• Minimum 3 years of hands-on Service Now experience

Maximize your potential in Service Now and become a trusted advisor at RSM.
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