Senior User Experience Researcher

Position: Senior User Experience Researcher at Thomson Reuters
Shape user-centered experiences with Thomson Reuters as a Senior User Experience Researcher. Lead critical user research initiatives that inform product and design across multiple platforms.

In this role, you will spearhead user research efforts to understand user needs and behaviors, thereby influencing design decisions. Your expertise in qualitative and quantitative research methods will help collaborate with UX designers, product managers, and developers to drive informed decisions that enhance user interactions. You will be essential in advocating for evidence‑based design practices while mentoring other researchers.

Key Responsibilities:

• Recommend effective user research approaches and strategies

• Lead foundational and generative research initiatives

• Conduct discovery research for UX design influence

• Create user journeys, personas, and workflow analyses

• Synthesize insights into actionable product strategies

Requirements:

• Master’s degree in a relevant field or equivalent experience

• 5+ years of UX research experience in B2B SaaS

• Strong background in qualitative and quantitative research

• Proven ability to communicate insights to stakeholders

• Excellent analytical and critical thinking skills

Leverage your expertise in user research to drive impactful experiences at Thomson Reuters.
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