Quality Assurance Lead

Location:

Toronto, ON, On-site 5 days in Toronto

Language:
English, skilled written and verbal communication required

Duration: 6-month contract

Background Check Requirement:
Criminal background check may be required

An established retail and enterprise technology environment is seeking an experienced QA Lead to oversee large-scale testing initiatives across complex business and digital platforms. This role will play a critical part in ensuring quality delivery across enterprise applications, integrations, and customer-facing solutions, while partnering closely with development, architecture, business stakeholders, and cross-functional delivery teams.

You will lead end-to-end testing activities across multiple streams, including functional, integration, regression, performance, and User Acceptance Testing (UAT). This opportunity is ideal for a collaborative QA professional who thrives in fast-paced environments and enjoys mentoring teams, driving process improvements, and delivering high-quality outcomes across enterprise-scale projects.

Join a collaborative and high-performing technology environment that values innovation, accountability, and continuous improvement. You will gain exposure to enterprise transformation initiatives, modern testing practices, and cross-functional leadership opportunities while working alongside experienced delivery and technology teams.

This organization fosters a culture that values teamwork, knowledge sharing, and professional growth. You will have the opportunity to contribute to large-scale initiatives while helping shape testing standards and best practices across the organization.

• Define and manage comprehensive test strategies and detailed test plans covering functional, SIT, performance, integration, end-to-end, regression, and UAT phases.
• Oversee multiple testing streams and coordinate activities across onsite, near-shore, and offshore teams.
• Lead defect management activities, ensuring issues are identified, prioritized, escalated, and resolved efficiently using Jira and related testing tools.
• Collaborate closely with development, architecture, business, and vendor teams to support release readiness and testing sign-offs.
• Manage testing resources, environments, test data, schedules, budgets, and delivery timelines across complex project portfolios.
• Mentor and guide QA team members while promoting testing best practices and quality standards.
• Support integration with CI/CD and Dev Ops practices, contributing to continuous improvement across testing processes.

• 5 to 8 years of progressive experience leading enterprise application and software testing initiatives.
• Hands-on experience with SAP, Manhattan Active Warehouse Management (MAWM), Blue Yonder product suite, and/or GK POS.
• Strong experience with test execution, defect management, integration testing, end-to-end testing, and User Acceptance Testing (UAT).
• Experience developing project test strategies and plans across the full testing lifecycle, including functional and non-functional testing.
• Strong working knowledge of Jira, ALM, and/or Octane within Agile delivery environments.
• Experience supporting digital initiatives including eCommerce, mobile applications, APIs, and enterprise integrations.
• Excellent leadership, communication, organizational, and stakeholder management skills.