Job Description & How to Apply Below
Responsibilities
- Support the sales process by providing technical and clinical expertise on diagnostic products, including configurations, applications, and integrations
- Serve as the key technical interface between customers and internal teams such as engineering, R&D, medical affairs, and program management
- Partner with account managers to position solutions within emergency departments, demonstrating clinical and operational value
- Engage with hospital stakeholders including ED leadership, nursing leadership, physicians, and laboratory teams to understand clinical and workflow requirements
- Analyze current emergency department workflows and identify opportunities to improve efficiency, turnaround time, and patient outcomes
- Prepare and deliver technical presentations, product demonstrations, and workflow analyses tailored to customer environments
- Develop recommendations based on customer data, including cost optimization and process improvement opportunities
- Contribute to technical components of proposals, including specifications, pricing considerations, and contract requirements
- Support pipeline visibility through input into forecasting and opportunity tracking
- Collaborate with customers to identify potential new applications or enhancements based on real-world use
- Travel to customer sites regularly to support engagements and implementations (approximately 50%)
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