Senior UX Designer for Service Design

Elevate the user experience at our organization as a Senior UX Designer specializing in service design. This role emphasizes user needs mapping, journey mapping, and collaborative design in a full-time capacity.
We are searching for an experienced Senior UX Designer with a focus on service design to lead multiple concurrent projects. The ideal candidate will coordinate user research, stakeholder mapping, and service blueprint development while engaging in prototyping. Your contributions will enhance integrated service delivery solutions and drive continuous improvement initiatives.

Key Responsibilities:

• Drive user needs mapping and stakeholder identification

• Lead service design projects through all phases

• Develop and test prototypes for new service solutions

• Ensure alignment of delivery practices with business needs

• Analyze service performance post-implementation
Requirements:

• Expertise in user research and journey mapping

• Proven experience with DDR Project methodologies

• History of managing multidisciplinary project teams

• Strong capabilities in collaborative UX design

• Knowledge of service delivery best practices
Utilize your service design and UX skills to impact user experiences effectively.
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