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Intake Triage Manager; lead intake assessment and triage Commercial Banking initiatives - JP

Job in Toronto, Ontario, M5A, Canada
Listing for: S.i. Systems
Contract position
Listed on 2026-06-11
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, Data Analyst, IT Business Analyst, Business Continuity
  • Business
    Business Systems/ Tech Analyst, Data Analyst, Business Continuity
Job Description & How to Apply Below
Position: Intake Triage Manager (6 months) to lead intake assessment and triage across Commercial Banking initiatives - JP1042

Our financial services client is seeking a Intake Triage Manager (6 months) to lead intake assessment and triage across Commercial Banking initiatives

Line of Business:
Commercial Banking

Duration: 6 months

Location:

Downtown Toronto - Hybrid (2 days in office)

Join a Commercial Banking Project Management Office driving efficient intake and routing of new business initiatives across lending and treasury platforms. This role manages the end-to-end triage process, defining scope, assessing readiness, and supporting prioritization with multiple teams. It offers broad exposure to senior leadership and cross-functional collaboration while helping establish an integrated intake operations model.

Must Haves

  • 4–7 years in project management
    , business analysis
    , intake
    , and/or demand management
  • Experience supporting cross-functional stakeholders
    , governance
    , or prioritization forums
  • Hands-on ability to structure ambiguous requests into clear intake deliverables
  • Experience with JIRA
    , Confluence
    , Power Apps
    , intake systems
    , Excel
    , or reporting tools
  • Bachelor’s degree in a relevant field
  • Strong organizational and coordination skills
  • Effective stakeholder communication
  • Attention to detail and process discipline

    • Nice to Have

  • Experience in financial services or large enterprise environments
  • Exposure to waterfall and agile delivery environments
  • PMP, SM, or BA certification

    • Responsibilities

  • Manage day-to-day intake ensuring requests meet quality and completeness standards
  • Facilitate triage and support prioritization based on value, urgency, complexity, and dependencies
  • Partner with stakeholders to clarify requirements and ensure alignment
  • Define high-level scope, identify risks, and ensure readiness for delivery
  • Maintain intake pipeline, track status, and support reporting
  • Follow and improve intake processes, tools, and governance practices
  • Prepare intake summaries, triage logs, and stakeholder updates
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