Business Continuity and Cyber Incident Recovery Specialist

Life Labs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems.

This is a 16‑month contract with the possibility of extension based on business needs.

Business Continuity and Cyber Incident Recovery Specialist

Reports to:

Senior Manager, Strategy & Transformation

The Business Continuity & Cyber Incident Specialist supports the evolution and expansion of Life Labs’ enterprise Business Continuity Program, focusing on integrating Cyber Incident Recovery across the organization. Responsibilities include refreshing and enhancing Business Impact Analyses (BIAs) and Business Continuity Plans (BCPs), and developing a comprehensive Cyber Incident Recovery (CIR) framework. The role helps establish a scalable, sustainable enterprise‑wide program in a hybrid work environment.

• Review, validate, and update BIAs to reflect current operations using standardized templates and metrics.
• Ensure BIAs capture critical third‑party and supplier dependencies, especially where technology is unavailable.
• Map end‑to‑end business processes, including applications, infrastructure, and alternate workflows, to assess operational impacts.
• Incorporate technology outage and cyber incident scenarios into BIAs, considering prolonged and large‑scale disruptions.
• Develop clear, consistent documentation that informs BCPs and supports senior leadership decision‑making.

• Update and enhance BCPs using refreshed BIA data and stakeholder input.
• Integrate third‑party dependencies, alternate workflows, and strategies to support extended outages (30+ days).
• Ensure BCPs address dependencies across technology, data, people, locations, and vendors.
• Document clear continuity strategies and recovery workflows for prolonged disruptions and cyber incident scenarios.
• Structure continuity data in standardized formats (advanced Excel required); experience with Power BI or Tableau is an asset.

• Consolidate updated BIAs and BCPs into a unified, enterprise‑wide framework.
• Document cross‑functional dependencies, recovery sequencing, and escalation pathways for coordinated response.
• Develop a practical, actionable CIR plan in collaboration with Technology, Cybersecurity, and business stakeholders.
• Prepare concise, executive‑ready materials to support leadership review; the role provides recommendations and insights but does not hold approval authority.

• Facilitate workshops, interviews, tabletop exercises, and working sessions on continuity and cyber incident recovery.
• Contribute to reporting, documentation updates, dependency mapping, and continuous improvement of frameworks and templates.
• Participate in testing, exercises, post‑incident reviews, and lessons learned activities.
• Support enterprise resiliency and continuity initiatives, adapting to evolving priorities and emerging needs.
• Provide ad‑hoc support to incident management activities as a facilitator or coordinator when required, without direct ownership of response; may include after‑hours support during critical incidents.

• Bachelor’s degree in business, Information Technology, Risk Management, Emergency Management, or a related discipline; healthcare experience is an asset.
• Business Continuity certifications such as CBCP or CBCI are an asset.
• Minimum 3 years of experience in Business Continuity, Operational Resilience, Cyber/IT Incident Management, or related disciplines, with exposure to BIAs and BCPs.
• Experience supporting continuity or incident response initiatives, including documentation, data gathering, and coordination of activities.
• Hands‑on experience developing and reviewing BIAs and BCPs.
• Experience identifying and mapping dependencies across business processes, including technology systems and third‑party relationships.
• Experience planning for operational disruptions, including technology outages and cyber incident scenarios.
• Strong writing and documentation skills for clear, actionable plans.
• Proven ability to collaborate effectively with stakeholders across…