Tier 1 Account CTO

Overview   As Canada’s 5G landscape accelerates, we’re seeking a senior technology leader to work as a Tier 1 Account CTO, shaping the end-to-end technical strategy and solution direction across Core, Cloud, RAN, OSS, BSS and Automation. You’ll be a trusted advisor to executive stakeholders, galvanizing Ericsson’s global organization to solve the customer most sophisticated challenges today and into the 5G SA and AI-native future.

This role sits within MACS (Market Area Americas) CU (Customer Unit) Canada Sales Solutions, reports to CU Canada CTO, and partners closely with the KAM (Key Account Manager), domain CSRs (Customer Solutions Responsible), delivery, and product units to drive measurable business outcomes.
Responsibilities     Identify business opportunities and customer business needs through proactive consultative engagements
Influence Customer technology vision & strategy and drive Ericsson involvement in crafting customer visions, strategies & requirements
Be the voice of the Customer within Ericsson Business Area team to secure alignment required for customer’s success
Own and define customer end-to-end long-term network evolution and technology strategy, focusing on 5G SA monetization, differentiated performance, automation, Orchestration, AI applications, analytics and cloud-native solutions
Shape densification and spectrum-to-experience strategy with Networks stakeholders; quantify trade-offs and business cases to guide smart CAPEX decisions.
Govern end-to-end solution integrity and risk management across BAs/domains; drive escalations on cross-portfolio gaps and ensure verification, interoperability, and deployability.
Partner with the KAM on strategic deals: lead solution options to close profitable, de-risked business.
Build and coach a high-performing bench of CSRs/SMEs; standardize playbooks, ways of working, and knowledge reuse to scale impact.
The Skills You Bring     Minimum 10+ years in technology, solutions, and/or product management within telecoms, spanning architecture and customer engagement.
Strong internal network across Ericsson solutions and technology experts (BAs, domains, CTO community) and a consistent record of effective cross-org leadership.
End-to-end knowledge of the Ericsson portfolio across Services and Products and how to apply it to real business value for CSPs.
In-depth grasp of current and future technology trends (e.g., Cloud-native Core, SMO/rApps, 5G Advanced, cybersecurity, AI…) and how they map to our strategic direction.
Advanced consultative selling skills across engagement models (product, services, managed services) and the ability to build customer-centric proposals and solutions.
Executive-level communication and influence with effective persuasion skills; advanced storytelling with data to guide decisions and secure alignment pensation and Benefits   Salary and benefits information is provided below. The salary range for this position is Toronto, ON $162,500-$213,150. Sales Incentive Plan:
Your pay also includes the opportunity for sales incentives as a part of Ericsson’s Sales Incentive Plan. Actual payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health:
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options. Core level coverage is paid for fully by Ericsson.
Your Financial Security:
Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage.

Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
Your Time:
New employees are provided a minimum of 18 days of accrued…