Security Platform Analyst

Job Description

The Security Platform Analyst is a key member of the security operations that run the operational services that align to the security technology supporting the overall Information Security program. They participate in the support of the Sun Life Cyber Security program.

This includes working with the security platform and investigations teams to ensure that the operations of the security portfolio is running smoothly and in an optimized manner in our production environment.

This will be in the form of ticket and problem management, security tool management, project contribution and acceptance of new technology into production while running the service effectively. Your goal is to provide stellar service, have a continuous improvement mindset to help drive operational efficiencies and secure our environment.

• Ensure the Cyber Security capabilities and protection mechanisms are running well.
• Manage the ticket queue and provide initial support for problems and ticket intake, triage and either resolve or forward to the appropriate operational team to resolve/investigate.
• Provide technical skills and as Subject Matter Expert in various security technologies.
• Collaborate with security teams to ensure the service meets the end requirements.
• Communicate operational issues, status and escalations as required.
• Continuously verify that the appropriate controls are in place to protect the organization against cyber security risks.
• Continuously improve upon operational and security platform process activities.
• Smoothly transition and operationalize each project as the implementation phase ends. This includes developing roles & responsibilities (RACI) documents and educating the teams who will be performing BAU (Business as usual) the day-to-day work.
• Document, update and maintain cyber security playbooks, policies and knowledge base articles used to support the established Incident Management and CSIRT processes.

• University degree/college diploma in related discipline(s) or equivalent work experience
• 3+ years in security IT industry experience
• Experience with cloud security toolset; including Crowd Strike, Net Skope, Wiz, Hashi Corp, AWS Secrets manager
• Professional designation in IT security (such as CCM, CISM, CISSP, CISA) preferred
• Familiar with Cyber Security frameworks (NIST, MITRE) and security tools and services.
• Work experience in Financial Industry preferred

• This position requires a strong technical aptitude with the ability to meet client expectations.
• Able to work independently and deliver expected outcomes, be focused on the end deliverables, and build trust with clients and peers.
• Excellent communication and collaboration skills.
• Strong technical skills in one or more security products and platforms: endpoints, crypto, email, cloud, perimeter, application, proxy management, EDR products, DDoS protection, SIEM.
• Strong communicator spoken and written with the ability to communicate technical issues to peers and management.

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada.
• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.

As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to

Salary Range: 65,000 – 105,000

Job Category: IT - Technology Services

Posting End Date: 11/06/2026