Director, AI and Innovations Communications

Director, AI and Innovations Communications Skip to main content#
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Hybrid locations:
Canada, Toronto, Ontario time type:
Full time posted on:
Posted 24 Days Agotime left to apply:
End Date:
May 23, 2026 (5 days left to apply) job requisition :
JREQ
200073

New Position:
This position is open due to an existing vacancy to support our evolving business needs.
** Director, AI and Innovation Communications
** Our purpose at Thomson Reuters is to Inform the Way forward. Together with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our people, products and customers turn this purpose into action every day and create meaningful positive impact on communities around the world.
*
* About the Role:

** Thomson Reuters is building AI systems that transform how professionals work. Your job is to make sure the world knows it.

As
** Director of AI and Innovation Communications,
** you'll drive communications strategy and execution that positions Thomson Reuters as the global technology company leading the AI race for professionals. This is a central role in how Thomson Reuters shows up with customers, media, employees, and the professional communities we serve.

The role spans the full breadth of AI and innovation communications: product launches translated for professional audiences, customer proof points with measurable outcomes, partnership announcements, executive thought leadership, competitive positioning, and content that speaks to legal professionals, tax accountants, corporate compliance teams, and government agencies. You'll work closely with product and technology leaders across the organization and coordinate tightly with marketing, sales, analyst relations, and others.

This is a fast-paced and lean team, so you need to be as comfortable building repeatable playbooks as you are crafting a narrative. The best candidate brings deep experience across multiple communications disciplines — product, customer, partnership, and executive communications — understands how professionals evaluate and adopt AI technology, and can develop a messaging framework in the morning and turn around a press release by end of day.
** Key Focus Areas:
**** Product and Launch Communications
*** Develop bold communications strategies for AI model and product launches, translating technical capabilities into professional value
* Ensure every launch lands with professional audiences — lawyers, accountants, compliance officers, government agencies — with messaging tailored to their specific workflows and pain points
* Partner with product and engineering teams to surface stories early and build launch narratives that drive commercial impact
* Develop new and innovative channels for storytelling
** Customer and Impact Storytelling
*** Lead communications for customer announcements and success stories that demonstrate real-world AI impact
* Build a library of customer proof points and case studies with measurable outcomes that sales and marketing can use across channels
* Develop new and engaging content that shows how Thomson Reuters' AI is transforming professional work in tangible, credible ways
** Partnership Communications
*** Lead end-to-end communications for strategic partnerships, from messaging development through media execution
* Uncover new opportunities for storytelling for TR
* Develop relationships and coordinate with partners to ensure aligned activation, messaging and maximize joint visibility
** Executive Thought Leadership
*** Support positioning for Thomson Reuters' product and technology leaders through media preparation, speaking engagements, bylined…