Senior Manager Platform Development-AI

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.

With a vision to inspire financial confidence, IG Wealth Management is recognized as one of Manitoba’s Top Employers, Canada’s Top 100 Employers, and Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial goals.

Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values:
Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.

The Senior Manager Platform Development provides advanced technical expertise to support the evolution of our operations within the wealth management space through the adoption of automation and Artificial Intelligence. Reporting to the AVP, Transformation Services, this individual will work with a team of professionals to identify, develop, and implement AI-powered solutions that enhance operational efficiency, drive continuous improvement, and redefine our service delivery models.

This role is pivotal in shaping the future of our Wealth Management Operations & Enterprise Contact Centres. The ideal candidate will be a forward‑thinker, a self‑directed learner passionate about emerging AI technologies, and adept at translating complex technical capabilities into tangible business value.

• AI and Automation Strategy:
  • Lead for the evolution of key platforms, including Digital Forms, Operations Processing Portal and other core systems, with a focus on integrating AI and machine learning capabilities.
  • Develop and own the product roadmap for automation and AI, defining features, priorities, and milestones that align with the WMO’s vision and corporate objectives.
  • Conduct comprehensive research and analysis of emerging AI technologies and automation trends to inform strategic decision‑making.
• Leadership and Execution:
  • Work with and mentor a team of specialists, managing resource allocation and overseeing work assignments related to transformation initiatives.
  • Drive the end‑to‑end project lifecycle from ideation and requirements gathering to implementation, testing, and post‑launch support.
  • Act as the WMO lead for AI‑driven transformation initiatives, ensuring alignment with business goals and seamless integration with existing processes.
  • Oversee change management activities, identifying impacts and creating countermeasures to encourage the adoption of new technologies and processes.
• Collaboration and Oversight:
  • Collaborate with business owners, IT partners, and senior leaders to champion the vision for an AI‑enabled operational model.
  • Provide expert consultation on business process redesign, leveraging a deep understanding of both current‑state operations and future‑state technological possibilities.
  • Prepare and deliver regular status updates on program progress, key performance indicators, and realized benefits to senior management.
  • Ensure the quality and effectiveness of solutions by reviewing and approving test plans, supporting "Day in the Life" (DITL) testing, and overseeing readiness activities.

• Experience:
  • 10+ years of experience in the Financial Services industry, preferably within wealth management.
  • Proven track record leading complex business transformation or technology initiatives.
  • Demonstrable experience with automation, process re‑engineering, and technology implementation. Exposure to front and back‑office servicing is a strong…