Systems Administrator/Operations Support Specialist - Intermediate
Job Description & How to Apply Below
Job Role:
Systems Administrator/Operations Support Specialist - Intermediate
Location:
Toronto, ON / Onsite
Position Type:
Contract Role
Start Date:
End Date:
Days Onsite: 5 days
Ideal Candidate Rate: CAD 55-60/Hr (Depending on experience)
Must Have- Identify and provide solutions to complex application development problems.
- Experience solving issues with contact center solutions including AWS products such as Amazon Connect (primary), Computer Talk (secondary), and NICE workforce management applications.
- Ability to acquire knowledge of program area, IT systems, and business environment.
- Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented.
- Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
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