Job Description & How to Apply Below
Ethoca, a Mastercard company, seeks a strategic leader for its customer delivery and product initiatives. This high-level role demands expertise in managing implementation teams, combined with an understanding of the payments ecosystem. You will guide partner engagements, shaping product offerings and ensuring exceptional client outcomes through a collaborative approach.
Key Responsibilities:
• Lead and mentor a high-performing customer delivery team
• Oversee project delivery operations and resource planning
• Manage strategic partner implementations and stakeholder alignment
• Collaborate with sales teams to address customer objectives
• Represent Ethoca at industry events and as a thought leader
Requirements:
• Advanced experience in customer-facing delivery or consulting
• Strong background in B2B technology environments
• Excellent analytical and strategic thinking skills
• Proven track record building relationships with stakeholders
• Ability to navigate global customer needs and time zones
Harness your strategic and technical insights to elevate Ethoca's partner engagement and product strategies.
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