Director of Product Strategy at Ethoca

Lead a global team at Ethoca as the Director of Partner Delivery & Product Strategy, driving customer success and product impact within a dynamic payment landscape. Focus on partner solutions, quality delivery, and operational excellence.

Ethoca, a Mastercard company, seeks a strategic leader for its customer delivery and product initiatives. This high-level role demands expertise in managing implementation teams, combined with an understanding of the payments ecosystem. You will guide partner engagements, shaping product offerings and ensuring exceptional client outcomes through a collaborative approach.

Key Responsibilities:

• Lead and mentor a high-performing customer delivery team

• Oversee project delivery operations and resource planning

• Manage strategic partner implementations and stakeholder alignment

• Collaborate with sales teams to address customer objectives

• Represent Ethoca at industry events and as a thought leader

Requirements:

• Advanced experience in customer-facing delivery or consulting

• Strong background in B2B technology environments

• Excellent analytical and strategic thinking skills

• Proven track record building relationships with stakeholders

• Ability to navigate global customer needs and time zones

Harness your strategic and technical insights to elevate Ethoca's partner engagement and product strategies.
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