Expert Site Reliability Engineer at Confluent

Make a significant impact at Confluent as an Expert Site Reliability Engineer focused on incident management and reliability enhancements.

You'll work with in a multi-cloud architecture to optimize performance and reliability.

This expert role blends 75% technical engineering with 25% strategy, involving the analysis of systemic failure patterns, designing reliability frameworks, and teaching best practices. You'll be instrumental in developing incident response processes that facilitate organizational success and sustainability. Join a global team dedicated to improving cloud-based reliability.

Key Responsibilities:

• Analyze and improve systemic failure patterns

• Own configuration and workflows for incident management tools

• Define SLO/SLA frameworks to guide reliability investments

• Edit incident documents for customer clarity

• Lead training programs and coach teams through post-mortems

Requirements:

• 10+ years of experience in SRE or incident management

• Cloud experience with AWS, GCP, or Azure

• Expertise in incident management tools such as Rootly

• Strong understanding of distributed systems

• Experience in cultural change within engineering organizations

Utilize your reliability engineering expertise to drive impactful changes across Confluent's architecture.
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