Director, US Retirement Technology

We are undertaking a multi‑year transformation into a more digital, customer‑centric organization. As a part of this transformation, we are building digital solutions based on the latest technologies. The customer is the focus of everything we do, and millions of customers rely on our products daily.

We believe in empowering our team members with the resources to solve critical problems for the future of the business. We are looking for a self‑motivated, forward‑thinking lead Delivery Director who is obsessed with delivering value to our customers and sees the successful implementation of the products you deliver as delighting our customers.

• Lead a team of 20‑30 engineers across multiple squads to design, develop, test, deliver, maintain, and improve cloud‑native services and business applications; applying creative problem‑solving to bring designs to life with cutting‑edge technologies and techniques.
• Provide technical leadership and lead portions of development projects.
• Collaborate with product managers, product owners, architects, designers, and other engineers and stakeholders to uncover areas of improvement, issues, and opportunities to deliver new business value through software.
• Participate in ideation, brainstorming, and working sessions to devise creative and disruptive digital solutions.
• Prototype and build new complex software to deliver on key product objectives.
• Help establish best practices for agile development of scalable applications, security, integration; and govern via architect review, developer review and peer review meetings.
• Experiment with emerging technologies and understand how they will impact what comes next.
• Apply and promote agile principles and methodology, following various engineering practices and approaches.

• Experience with multiple programming languages and technologies such as .NET, .NET Core, Java, Node.js, Type Script, JavaScript, React, Angular, HTML5, CSS3, Docker.
• Experience with databases and services such as MS SQL, SQL MI, and any non‑SQL database.
• Experience with cloud providers such as Azure, AWS, Google Cloud; platforms such as Kubernetes, Istio; CI/CD tools such as Jenkins, Git Hub Actions, Azure Dev Ops.
• Strong understanding of agile and Dev Ops principles, test‑driven development, continuous integration, and other practices that accelerate feature delivery.
• High level of discipline knowledge and the ability to combine it with market and customer perspective to inform deliverables.
• Insight into business strategy and the ability to help craft architecture plans that support business outcomes.
• Proactive problem foreseeing and recognizing the need for flexible and diverse solutions.
• Leadership skills: achieve tasks using own judgment, lead engineers and small to medium teams, act as a top contributor, impact specific organizational entities, and demonstrate strong communication, collaboration, and facilitation skills.
• Capacity for constant learning from both success and failure, remaining open to change and continuous improvement.

• Advanced integration experience with content management systems such as Adobe Experience Manager.
• Experience creating component libraries and using design systems.
• Contributions to open‑source projects.

US salary range: $127,330 to $236,470 USD. Hybrid work arrangement. Eligible for incentive programs and performance‑based compensation.

• Health, dental, vision, mental health, short‑ and long‑term disability, life, and AD&D insurance coverage.
• Adoption/surrogacy support and wellness benefits.
• Employee/family assistance plan.
• Retirement savings plans that include a pension and a global share ownership plan with employer matching contributions.
• Paid time off program with holidays, vacation, personal, and sick days; statutory leaves of absence.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair…