Director, Inter Agreements & Governance

Title and Summary

Director, Intercompany Agreements & Contract Governance

Mastercard’s Enterprise Intercompany & Service Governance (EISG) program centralizes oversight of intercompany agreements (ICAs) and outsourcing governance across principal and regulated entities. A key objective of this program is to support regulated entities in meeting their regulatory obligations related to outsourcing, operational resilience, and third‑party risk management.

The Director, Intercompany Agreements & Contract Governance serves as the program partner to Legal and functional stakeholders to govern the end‑to‑end ICA lifecycle, driving contractual alignment from agreement intake through execution and post‑execution requirements and helping ensure consistent, timely, and regulator‑defensible outcomes across the enterprise.

This is a contract governance and delivery execution role requiring sound judgment, strong program management discipline, and the ability to drive stakeholders to timely decisions. The Director leads complex cross‑functional work streams (Legal, Finance, Tax, Risk, Technology, and business teams) to clarify and align scope, interpret requirements, and strengthen contractual positioning before and during drafting and negotiation. The role also provides structured oversight of lifecycle execution to ensure decisions are translated into downstream actions and obligations are met, reducing execution risk and rework post‑signature.

• Serve as the program partner to Legal for ICA drafting and negotiation support, helping ensure contract positions align with the defined lifecycle operating model and enterprise standards.
• Provide guidance on ICA structure, required clauses, and documentation expectations to strengthen contractual alignment and reduce downstream execution risk.
• Identify and drive resolution of systemic contractual issues (e.g., misaligned scope statements, service descriptions, transfer pricing ambiguities, renewal/termination constructs, or regulatory‑required provisions) in collaboration with Legal and functional owners.
• Translate legal and contractual requirements into practical operating guidance for stakeholders, ensuring policy and contract intent are consistently implemented.

• Own and evolve the ICA lifecycle operating model (intake through execution and post‑execution requirements), ensuring clear roles, standard workflows, and consistent outcomes across stakeholder groups.
• Set annual priorities for lifecycle delivery (e.g., throughput, timeliness, intake quality, evidence standards, and escalation discipline) and drive delivery against plan through structured program management.
• Lead decision‑making for complex lifecycle topics (e.g., scope clarity, sequencing, stakeholder alignment, and exception paths), documenting decisions and ensuring downstream execution.
• Establish and maintain durable lifecycle standards (procedures, templates, and evidence expectations) that enable audit/exam readiness without slowing delivery.

• Provide end‑to‑end leadership for ICA lifecycle execution (new ICAs and amendments), driving intake completion, stakeholder reviews, approvals, execution, and post‑execution follow‑ups across Legal, Tax, Finance, Risk, Technology, and business teams.
• Define and enforce quality standards for intake packages and lifecycle artifacts; oversee periodic QA reviews to confirm completeness, traceability, and accuracy of supporting documentation.
• Lead complex issue resolution for lifecycle blockers (e.g., misaligned scope, sequencing conflicts, approval delays, stakeholder disputes); drive to decisions, document outcomes, and ensure execution of corrective actions.
• Apply a risk‑based approach to prioritization and attention, ensuring higher‑touch coordination for regulated entities, key/critical services, and material changes to service delivery models.

• Engage senior stakeholders across principal and regulated entities as a trusted…