Jr. Specialist in Middleware Application Support

Elevate your skills as a Junior Application Support Specialist in Toronto, specializing in middleware and cloud technologies. This onsite role involves supporting a vast array of Java applications.
This role is fully onsite on Jarvis St, Toronto, offering a contract lasting up to 386 business days with a potential extension. You'll be part of the Government Services' Shared Utility Service, focusing on the operational support of hosting environments and application performance.

Your role will include incident management, queue services, and comprehensive reporting.

Key Responsibilities:

• Manage incident intake and triage for application support

• Lead service request fulfillment and assess change requests

• Support application hosting with IBM Web Sphere technology

• Utilize Open Shift and middleware monitoring tools effectively

• Conduct thorough reporting and data analysis
Requirements:

• At least 2 years experience with IBM Web Sphere Application Server NDM

• Familiarity with Urban Code Deploy and monitoring tools like Dynatrace

• Experience with ITIL Incident and Change Management processes

• Systems administration experience in Oracle Solaris and RHEL preferred

• Strong initiative and responsiveness in problem solving
Channel your middleware expertise to support essential client applications within the Government Services framework in Toronto.
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