Principal Product Manager for AI Solutions

Drive AI innovation at Constant Contact by managing our flagship customer-facing product. This role engages with SMBs to create a trusted and valuable AI experience.

Join Constant Contact as a Principal Product Manager, where your leadership will influence AI capabilities in our product suite. With a strong background in product management and AI technologies, you will define how AI interacts with clients. Collaborate with teams across the organization to deliver measurable value and enhance product trust.

Key Responsibilities:

• Direct the development of the AI customer journey

• Foster trust in AI through effective communication

• Identify key metrics to measure user engagement

• Coordinate efforts across product teams for faster delivery

• Establish best practices for AI design and user interaction

Requirements:

• 8+ years in product management, SaaS experience preferred

• Strong knowledge of AI and machine learning principles

• Experience with customer engagement strategies

• Ability to translate complex customer needs into actionable insights

• Excellent stakeholder management and collaboration skills

Lead the charge in AI product management at Constant Contact, ensuring a user-centric approach that can transform small business experiences.
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