RQ- Sr. Middleware Specialist

ONSITE 5 days - Yonge St.

• Support the Business Intelligence and Business Analytics technical infrastructure and ensure it is available during this critical period
• Design and implement solutions for automating the monitoring of the production servers as to allow quick intervention from the technical team
• Ensure that systems are upgraded as requested by the vendors and that all vulnerabilities are promptly addressed
• Support the quick deployment of new/upgraded solutions as required by the development team
• Work closely with architects and developers as to ensure that the applications deployed in production are secure and optimized for the available infrastructure
• Document the various procedures and best practices as to ensure that proper knowledge transfer is done to the permanent technical support
• Sustain existing operations through maintenance of the database infrastructure; support of development environment, IST, and production environments
• Support AWS Cloud, Redshift and Open Shift infrastructure, as well as Cloud Pak for Data
• Address any performance or availability issues for BIBA infrastructure and work with ITS to identify and solve the problems quickly
• Investigate and Resolve incidents and engage IT Support and the development team as needed.
• Execute service requests related to routine and ad-hoc system upgrades (operating system and application).

• Experience with IBM (Cognos BI) and SAS Institute (SAS, SAS Viya) solutions for business intelligence and analytics
• Administration and configuration of IBM Cloud Pak for Data and Cognos including access control, application deployment/maintenance, auditing, data sources, encryption