Infrastructure Architect

Position

Description:

Location:

Toronto
Hybrid- 3 times on site- downtown Toronto

CGI’s Mission Statement:
To be a global world class information technology and business process services leader helping our clients succeed

Client Architect Mission Statement:
We are technology leaders. We work side by side with our customers while continuously evolving to bring forward rapid change through first class thought leadership, industry solutions, and CGI competencies. We are adept at both the bleeding edge, and the tried and true. We embrace and adapt to relevant changes in paradigms across people, processes and technology. We know where CGI and our customers need to go.

Our goal is to forge new paths that will lead us there and that others may follow.

• Works with business leadership and subject matter experts, to build a holistic view of an organization’s strategy, processes, information, and information technology assets to ensure that the business and IT are in alignment
• Links the business to its IT strategy
• Shows how the current and future needs of an organization will be met in an efficient, sustainable and agile manner
• Operates across organizational and computing boundaries
• Provides the roadmaps and guidance necessary to direct and manage growth and provide services

• As a Infrastructure Architect you are expected to meet with business leaders and technologists to develop infrastructure solutions
• Solve customer technical problems and objectives by creating innovative and strategic CGI infrastructure solutions
• Produce yearly technology plans for all accounts including currency, performance, capacity, technical concerns and industry trends
• Create and update an HLA for every client supported
• Provide an “Automation Roadmap” and a “Go To Cloud” strategy for customers (can be included in technology plan)
• Provide quarterly revenue generating solicited and non-solicited proposals (i.e. CGI infrastructure proposals)
• Create and participate in weekly touchpoints with Business Leaders (Managers, Directors, VP’s, C-Level’s) and fellow technologists from other business units
• Advise the customer, delivery leaders and senior CGI leadership, and take part in meetings involving customer and CGI executives
• Provide technical leadership and decision making direction to CGI infrastructure technical towers
• Provide technical (non project-management) leadership of projects, including input and direction to multiple technical teams providing services to the customer
• Work in partnership with the CGI delivery leaders to enhance service delivery and technical leadership practices to the customer; this may include re-engineering processes when they do not sense or meet customer requirements
• Provide technical leadership on non-routine major incidents and problem management investigations
• Provide technical information about the customer environment in a customer friendly format when required
• Be the primary contact for CGI infrastructure technical questions from management (can direct the questions to the appropriate source after review)
• Provide guidance to project teams and operations about best practice guidelines and procedures
• Provide leadership, strategy, technology ideas and tooling recommendations to the support teams
• Identify gaps in documentation or knowledge for CGI infrastructure towers supporting their customer and flag this to delivery leads
• Interact routinely, seek direction and exchange information with transformation team architecture team
• Remain abreast of industry security topics and considerations as well as our customer’s security needs
• Keep on top of Industry trends and directions
• Understand cloud migration strategies and process
• Acts as expert for infrastructure teams in the plan, design, and delivery of IT solutions
• Advises teams of IT technology standard requirements, methodology and processes
• Drives short & long term architecture strategy for the overall IT project portfolio for key business segments
• Participates in proof of concepts to assist in defining technology direction and enabling business strategy
• Communicates and validates program architecture with infrastructure team,…