Defect Manager

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

• Years of experience in defect management or quality assurance
• Manage the end-to-end defect lifecycle including identification, documentation, analysis, prioritization, tracking, and closure
• Oversee defect logging and tracking using tools such as Jira, Azure Dev Ops, or similar
• Lead defect triage meetings to prioritize issues based on severity and business impact
• Perform or lead root cause analysis (RCA) to prevent recurring issues and improve processes
• Prepare and present defect reports, metrics, and trends to stakeholders and management
• Act as a bridge between QA, development, and project teams to ensure timely resolution of defects
• Maintain system documentation and ensure adherence to quality standards
• Collaborate with cross-functional teams to improve product quality and delivery timelines

Salary Range - CA $ 70,000 - CA $ 80,000 Per Year