Customer Analytics Manager at Home Depot

Elevate customer insights with Home Depot Canada as a Customer Analytics Manager. Drive segmentation, campaign measurement, and analytical leadership to enhance loyalty and personalization in marketing initiatives.
This managerial role demands 7+ years in customer analytics and 3+ years in people management. You will closely collaborate with teams involved in Marketing, Loyalty, and Media to define KPIs and measurement plans. Leading a talented team of analysts, you will improve reporting standards and translate data into actionable strategies.

Key Responsibilities:

• Lead customer segmentation and behavior insight analytics

• Define KPIs and measurement plans with cross-functional teams

• Conduct loyalty analysis to optimize campaign performance

• Build and maintain dashboards and reports

• Coach and develop a high-performing analytics team
Requirements:

• 7+ years in customer analytics or data science

• 3+ years of management experience

• Advanced SQL proficiency

• Expertise in dashboarding tools, such as Tableau

• Strong ability to translate analysis into business strategies
Leverage your analytics and leadership skills to transform customer engagement strategies at Home Depot Canada.
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