Lead Solution Architect

Job#: 3035445

Job Description:

Solution Architect

Apex Systems is a global IT services provider, and our staffing practice has an opening in the ecommerce/grocer space for a Lead Solution Architect specializing specifically with experience with Management/Leadership, API integrations, excellent internal and external stakeholder management and OMS experience to place at our client a top ecommerce/grocer in North America.

Terms: Contract to Hire

Location: hybrid Toronto

Our Client is transforming the grocery industry and has become a lifeline for millions of people, and they’re building the team to help push their shopping cart forward.

There’s no one-size fits all approach to how we do our best work. Employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

The Lead SA – 3rd Party Integrations owns end-to-end solution delivery for all external integrations, ensuring scalable, high-quality implementations across partner ecosystems. This role is accountable for managing complexity, dependencies, and technical execution while maintaining predictable delivery and stakeholder confidence.

This role reports directly to the Program Manager and is expected to provide both strategic thought leadership on ways of working and comprehensive leadership to the Solution Architecture team supporting integration efforts.

· Own end-to-end solution delivery for all 3P integrations

· Ensure technical quality, scalability, and reliability of integration designs

· Manage high-complexity (Tier 2/3) initiatives with multiple dependencies

· Define integration patterns, standards, and best practices

· Ensure consistent application of architecture principles across all integrations

· Partner with external teams to align on technical requirements and constraints

· Proactively identify cross-system dependencies and risks

· Manage coordination with external partners, APIs, and engineering teams

· Serve as escalation point for integration blockers and failures

· Enforce intake qualification, tier scoring, and routing discipline

· Ensure all 3P work is aligned to complexity tiering and readiness signals

· Prevent unqualified work from entering execution

· Own performance against key KPIs:

oDelivery predictability (planned vs. done)

oIntegration success rate

oCycle time for complex integrations

· Translate delivery outcomes into COE value and efficiency metrics

· Act as primary technical lead for integration stakeholders

· Lead discussions with external partners and internal engineering teams

· Provide transparent updates on risks, timelines, and dependencies

· Serve as the functional leader for the integration SA team, setting expectations, driving accountability, and ensuring consistent execution

· Provide thought leadership on COE ways of working, including intake, routing, delivery standards, and integration practices

· Continuously identify and implement process improvements to increase scalability, quality, and efficiency

· Act as a culture carrier, reinforcing ownership, discipline, and performance standards

· Strong experience in system integrations, APIs, and platform architecture

· Proven ability to manage complex, dependency-heavy programs

· Demonstrated team leadership and operational ownership

· Ability to operate in high-ambiguity, high-stakes environments

The Lead SA – Onboarding owns end-to-end delivery for retailer onboarding across standard, non-standard, and warehouse implementations. This role is accountable for driving efficiency, standardization, and throughput while ensuring consistent execution across varying levels of complexity.

This role…