Director of Product Management, EIAM – Agentic AI Identity; Global Security

Position: Director of Product Management, EIAM – Agentic AI Identity (Global Security)

Job Description

What is the opportunity?The Director of Product Management, EIAM – Agentic AI Identity, is responsible for defining and executing the product strategy to integrate Agentic AI capabilities across the Enterprise Identity and Access Management (EIAM) platform and RBC's broader AI/controls ecosystem. This role bridge’s identity governance, access management, and emerging AI technologies to deliver intelligent, autonomous identity solutions that reduce risk and enhance operational efficiency.

Agentic AI in IAM is pivotal to RBC’s ability to scale secure, intelligent identity governance in an increasingly complex threat landscape. As financial services face mounting regulatory pressure, evolving cyber threats, and the operational burden of managing access across thousands of systems and users, this role bridges the gap between cutting-edge AI innovation and enterprise security fundamentals. By embedding Agentic AI into identity and access management, this leader will drive dramatic improvements in risk detection, operational efficiency, and compliance—transforming identity governance from a manual, reactive function into an autonomous, intelligent system.

This directly supports RBC’s strategic imperative to modernize its technology infrastructure while maintaining the trust and security that customers and regulators demand.
What will you do?
EIAM Product Management

Own product strategy and roadmap for core EIAM capabilities:
User and Role Management, Authentication, Authorization, Privileged Access Management (PAM), and Identity and Access Reporting

Define and prioritize enhancements that leverage Agentic AI to automate identity workflows, accelerate onboarding/offboarding, and improve real-time risk assessment

Collaborate with engineering and architecture teams to translate AI capabilities into scalable EIAM solutions

Ensure compliance with regulatory requirements (FRB, Part 30, OSFI) throughout AI-enhanced features

Agentic AI & Controls Strategy

Lead RBC-wide AI controls product management, establishing governance frameworks for responsible AI deployment

Define policy information point (PIP) requirements to enable real-time identity risk scoring and Just-In-Time (JIT) access decisions

Develop AI control taxonomies, audit trails, and explainability mechanisms to support risk and compliance teams

Partner with enterprise AI governance and risk teams to align EIAM AI enhancements with corporate AI policies

Strategic Initiatives

Define vision for autonomous identity governance using AI agents (e.g., intelligent access provisioning, anomaly detection, policy enforcement)

Establish metrics and KPIs for AI-enhanced EIAM capabilities (e.g., onboarding time reduction, risk score accuracy, access review automation)

Identify and evaluate emerging AI/ML technologies applicable to identity and access management

Drive business case development for AI-enabled capabilities; quantify risk reduction and operational efficiency gains

Cross-Functional Leadership

Lead product management working groups with Engineering, Architecture, Security, Compliance, and Business Stakeholders

Communicate product vision and progress to executive sponsors and business leaders

Manage external partnerships (vendors, consultants) for AI capabilities and best practice integration

Mentor product management team members on AI-augmented identity strategy

What do you need to succeed?
Must-have

10+ years in product management, with minimum 5 years in Identity and Access Management (IAM/EIAM)

5+ years of experience with AI/ML product strategy, GenAI, or Agentic AI concepts

Deep expertise in core EIAM domains: user provisioning, authentication/authorization, PAM, and identity analytics

Strong understanding of banking/financial services regulatory landscape (FRB, Part 30, OSFI, Basel, GLBA)

Demonstrated ability to lead cross-functional teams in complex, matrix environments

Proficiency in translating technical AI concepts into business value propositions and product requirements

Experience with agile/scrum product delivery and automation frameworks

Nice-to-have

Background in cybersecurity, identity governance, or GRC (Governance, Risk, Compliance)

Experience…