Job Description & How to Apply Below
As a Senior Technical Specialist, you will work within the Mainframe Operating Systems team to install and support z/OS products. This team is responsible for evaluation, installation, maintenance, and troubleshooting of System Z operating system components and associated vendor products that run on all RBC Mainframe processors.
WHAT WILL YOU DO?
Install and support various z/OS mainframe products, primarily focused on Netview and System Automation.
Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and other clients of supported products.
Direct research, identify and recommend exploitation of new features or functions of supported vendor software.
Ensure products are kept at supported and current levels.
Address and resolve problems with supported products in a timely fashion.
Develop criteria for and participate in the evaluation of third‑party vendors and software.
Provide expertise and support skills for mainframe products.
WHAT DO YOU NEED TO SUCCEED?
Must have:
10+ years of mainframe experience installing and supporting software products.
5+ years of REXX coding experience.
IBM TSO, ISPF, JCL, SDSF, Netview/System Automation, and SMP/E experience.
Familiarity with and strong adherence to change management processes.
A strong understanding of mainframe z/OS technology.
Strong communication and interpersonal skills.
Commitment to excellence in deliverables and support.
Champion strong software management and technology currency.
Nice-to-have:
Knowledge of SSL/TLS and certificates.
Strategic thinker with excellent interpersonal skills to work across functions and businesses.
What’s in it for you?
Comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable.
Leadership support through coaching and development opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high‑performing team.
A world‑class training program in financial services.
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Position Requirements
10+ Years
work experience
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