Sr. Business Analyst

Responsibilities

• Requirement Gathering
  :
  Collaborate with stakeholders to capture, document, and refine business requirements.
• Content Strategy
  :
  Define and manage content frameworks, governance models, and editorial guidelines.
• Process Analysis
  :
  Evaluate existing workflows and recommend improvements for efficiency and scalability.
• Content Management
  :
  Oversee creation, curation, and publishing of digital content across platforms.
• Stakeholder Collaboration
  :
  Act as the liaison between business teams, technical teams, and content creators.
• Quality Assurance
  :
  Ensure accuracy, consistency, and compliance with brand and accessibility standards.
• Reporting & Insights
  :
  Provide analytics on content performance and recommend dataâ€`driven improvements.

• Proven experience as a Business Analyst or Content Lead in digital projects.
• Strong knowledge of content management systems (CMS) such as Drupal, Word Press, or SharePoint.
• Excellent analytical, documentation, and communication skills.
• Ability to translate business requirements into actionable content strategies.
• Familiarity with SEO, accessibility standards, and digital analytics tools
  .
• Strong stakeholder management and leadership abilities.

• Experience in enterprise content platforms (e.g., Pantheon, Acquia).
• Knowledge of Agile/Scrum methodologies
  .
• Background in UX writing or digital marketing
  .
• Certification in Business Analysis (CBAP, CCBA) or Content Strategy
  .