Lead UX Designer

Havas CX is looking for a Lead UX Designer to join our Experience Design team. In this role, you will help create intuitive, user-centered digital experiences across web, mobile, and enterprise platforms while partnering with clients, strategists, developers, and fellow designers. If you are passionate about solving complex problems, conducting research, shaping experience strategies, and delivering impactful design solutions, we would love to hear from you.

• Curious:
  Interested in learning and understand different industries and verticals as you work with different clients
• Flexible:
  Comfortable customizing your approach and deliverables to suit our clients’ unique needs
• Hands on:
  Working side by side with your project team, and taking the lead on delivering complex projects
• Invested:
  Suggesting and spearheading internal projects to improve our UX practice
• Entrepreneurial:
  Always on the look out for better ways to delivery for our clients, and keen on contributing to new business efforts across the agency

As a UX Lead you will oversee the delivery of UX design and strategy projects, contributing to planning the overall approach to the work, conceptualizing UX strategies and solutions, and working with a multi-disciplinary team to bring your ideas to fruition. You will work across multiple different project types, including user research, experience strategy, north star visions and prototypes, and end-to-end product design delivery.

Responsibilities include:

• Partnering with project managers and other discipline leads to plan project delivery approach and set up Design Ops for your projectts
• Planning and executing quantitative and qualitative user research
• Planning and facilitating workshops and design sessions
• Creating a holistic experience design strategies across journey phases, user segments, and channels
• Conceptualizing design solutions based on strategic recommendations
• Designing information architecture, task flows, wireframes, and other UX documentation for internal and external development teams

Experience

• 8+ years of UX design experience in an agency or consulting environment.
• University degree or certification in Information Architecture, HCI, Human Factors/Ergonomics, User Experience Design, Interaction Design, or a related field.
• Portfolio of work including both marketing/content-related projects and complex, interaction-rich interfaces, as well as experience strategy documentation (e.g., personas, user journeys, etc.).
• Proficient experience using Figma, Sketch, InVision, Axure, Adobe Suite, or related tools.
• Experience creating new products, apps, or sites from the ground up.
• User research and usability testing experience.
• Comfort interpreting qualitative and quantitative data sources.
• Superior communication and presentation skills (verbal and written).
• Excellent organizational abilities and attention to detail.
• Experience coordinating work and mentoring other UX designers within project teams.
• Experience estimating project work effort and contributing to new business initiatives (e.g., RFP responses, proposal decks, etc.).
• Direct experience working with a multidisciplinary team.

• Responsive and adaptive design concepts and practices.
• Accessibility and inclusive design standards.
• Design for mobile devices, e-commerce, and content management (cataloguing, taxonomies, template design).
• Creating and maintaining design systems.

This role represents an active vacancy  will be joining a collaborative, growth-oriented environment where ideas are encouraged and career development is supported.

The base salary range for this position is CAD $110,000 to $145,000, with final compensation determined based on factors such as work location, skills, experience, and background.

Havas uses artificial intelligence-enabled tools to support certain aspects of the recruitment process. All hiring decisions are made by our recruiting and hiring teams.