Application Support Engineer

Join a Toronto enterprise client as a Senior Application Support Engineer, specializing in Azure and AI/ML. Take ownership of production applications with a contract role offering long-term impact.
This contract position offers the chance to work in a highly regulated data-heavy industry, supporting critical production applications while collaborating with various stakeholders. Your hands-on experience will be essential for driving L2/L3 support and conducting thorough root cause analyses. The role emphasizes quality solutions and direct impact on business processes, particularly involving Azure and Power Platform technologies.

Key Responsibilities:

• Manage stability of critical production applications

• Conduct L2/L3 triage and root cause analysis

• Drive long-term problem resolutions for batch processing

• Facilitate stakeholder communications across departments

• Improve processes with documentation and system enhancements
Requirements:

• 3–5 years in production/application support

• Strong knowledge of Microsoft Azure applications

• Experience in AI/ML model deployment on Azure

• Proficiency in Power Apps and Power Automate

• Familiarity with middleware technologies
Utilize your skills in Azure and Power Platform to directly influence production application stability and performance.
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