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TechBiz Global Level 2 Support Engineer
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-19
Listing for:
TechBiz Global GmbH
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
This position within the Customer Success department requires over three years of IT support experience. You'll troubleshoot both software and hardware challenges while collaborating with the Level 1 team for escalations. Your knowledge of Power Shell and cloud services like Azure and SharePoint will help drive effective solutions.
Key Responsibilities:
• Address customer inquiries and deliver timely resolutions
• Collaborate with Level 1 support for complex issues
• Diagnose and troubleshoot hardware and software issues
• Document solutions for knowledge sharing
• Assist in the testing of new product features
Requirements:
• 3+ years in advanced IT support
• Skilled in Power Shell scripting
• In-depth knowledge of servers and networking
• Familiarity with O365, Azure, and Intune
• Excellent communication and organizational abilities
Utilize your advanced IT skills and enhance the customer experience with Tech Biz Global in this impactful role.
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