Customer Strategy Lead Retail Credit

Position: Customer Strategy Lead for Retail Credit
Join BMO as a Customer Strategy Lead focusing on Retail Credit in Toronto. Harness data analytics to enhance credit solutions and improve customer experiences in a hybrid setting.

In the role of Senior Manager, you will be instrumental in shaping strategic customer-centric models for BMO's Retail Lending. This involves utilizing SQL or SAS to address growth opportunities and mitigate risks while ensuring alignment with operational objectives. The position calls for advanced analytics skills to drive effective credit lifecycle strategies.

Key Responsibilities:

• Design customer strategy frameworks for retail portfolios

• Implement segmentation-driven decision-making processes

• Collaborate with fraud and risk teams to enhance strategies

• Generate insights through comprehensive analytics

• Provide performance reporting connected to business goals

Requirements:

• 8-10 years of experience in credit or analytics

• Deep understanding of SQL or SAS for data analytics

• Strong analytical and communication skills

• Ability to translate complex analysis into actionable strategies

• Proven experience in collaborative environments

Impact customer lending strategies and lead innovative initiatives at BMO in Toronto.
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