Senior Application Specialist

Be a key player as a Senior Application Specialist in Toronto, focusing on M365 and SharePoint Document Management. Support a large municipal project while ensuring application stability and user satisfaction.
Our public sector client is looking for a seasoned Senior Application Specialist with over 10 years of application support experience for enterprise platforms. You will oversee the M365/SharePoint Document Management rollouts, handle incident triage, and provide effective user issue resolution. This contract position is essential for the success of citywide document management modernization.

Key Responsibilities:

• Support the rollout and daily operations of M365/Share Point

• Triage incidents and resolve user issues effectively

• Manage Service Now support tickets for timely delivery

• Administer SharePoint sites regularly

• Provide guidance on best practices for site usage
Requirements:

• 10+ years in application support and administration

• Strong understanding of M365 and SharePoint solutions

• Experience in incident triage and ticket management

• Proficiency in SharePoint site administration

• Post-secondary education in IT or related field
Elevate the municipal technology initiative and enhance your expertise in M365 and SharePoint.
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