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Job Description & How to Apply Below
Join CGI as a Service Now Expert in a hybrid capacity, working primarily from downtown Toronto. Utilize your strong development skills in Service Now to drive impactful solutions.
Key Responsibilities- Configure and administer Service Now environments efficiently
- Design and implement custom functionality per business needs
- Enhance workflows for better integration and service delivery
- Oversee the Service Now service catalog, optimizing user requests
- Participate in Agile development and apply TDD principles
- Mandatory certifications:
Certified System Administrator (CSA) and Certified Application Developer (CAD) - Experience with Service Now modules and systems analysis
- Proficiency in JIRA and Confluence
- Effective problem‑solving and analytical abilities
- Robust communication skills to liaise with stakeholders
Bring your Service Now expertise to CGI, and help build efficient, client‑focused solutions.
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