Production Support Analyst Hybrid

Join a collaborative team as a Production Support Analyst in Toronto, ON with a hybrid work model. Utilize your Unix and JCL expertise to ensure production stability and compliance across diverse environments.

This critical role requires the successful candidate to have strong technical knowledge in Unix/Linux and troubleshooting. You will monitor production systems, manage automation workflows, and perform database operations effectively. Your contributions will ensure high service quality and operational standards are met.

Key Responsibilities:

• Monitor production systems across various platforms

• Troubleshoot technical issues to minimize downtime

• Support Stonebranch workflow and Open Shift applications

• Execute SQL queries and manage database operations

• Develop automation scripts using Shell and Python

Requirements:

• 3 years of production support experience

• Unix/Linux system management expertise

• Windows Server Administration knowledge

• Familiarity with Stonebranch workflow orchestration

• JCL knowledge for mainframe operations

Enhance system performance and operational efficiency in this pivotal Production Support Analyst role.
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