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ServiceNow Administrator Position
Job Description & How to Apply Below
Elevate your career as a Service Now Production Support Analyst within a dynamic enterprise team. Focus on maintaining system stability, resolving issues, and improving the Service Now platform.
Candidates with robust Service Now administration experience will be well-suited for this role. You will provide strategic support for the Service Now platform, collaborating with business teams and ensuring critical applications run smoothly. Problem-solving skills are essential to navigate complex issues and maintain integrations.
Key Responsibilities:
• Monitor and support Service Now platform performance
• Troubleshoot and resolve production incidents
• Conduct root cause analyses for ongoing issues
• Assist with CMDB administration and data quality
• Participate in change management and deployment activities
Requirements:
• 3+ years of experience in Service Now support or administration
• Strong understanding of Service Now architecture
• Experience with ITSM, ITOM, and HRSD modules
• Knowledge of integration methods like REST APIs
• Strong communication and analytical skills
Utilize your Service Now knowledge to drive improvements in enterprise technology and support.
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