Hands-On IT Director North America
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-19
Listing for:
We-Are-Social
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Systems Administrator, IT Business Analyst
Job Description & How to Apply Below
In this newly created player-manager role, you will be responsible for directly supporting approximately 200 users in the US and Canada. You'll manage the LA IT Manager and integrate AI strategies, while constantly assessing existing IT processes for improvements and efficiency. Your hands-on approach to resolving technical issues will be crucial as you lead through innovation.
Key Responsibilities:
• Resolve helpdesk tickets and maintain high service standards
• Manage endpoints and security for macOS devices
• Own onboarding and offboarding for North American users
• Audit IT processes to identify inefficiencies
• Integrate new systems into the existing stack
Requirements:
• 7+ years in IT with hands-on and leadership experience
• Strong knowledge of Apple/macOS and Jamf
• Experience in IT strategy creation and adoption
• Proficiency with Google Workspace and Microsoft 365
• Demonstrated process improvement and automation skills
Lead IT operations while shaping the future technology landscape for We Are Social in North America.
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