Senior Platform Reliability Engineer

As a Senior Platform Reliability Engineer, you will play a critical role in building and managing scalable, secure cloud-based infrastructure that supports enterprise data and application platforms. This role contributes directly to advancing modern platform capabilities by enabling reliable, automated, and high-performing environments. You’ll work with cutting-edge cloud and Dev Ops technologies while partnering with cross‑functional teams to ensure alignment with enterprise standards.

This is an opportunity to drive innovation, strengthen platform reliability, and continuously evolve your technical expertise in a fast‑paced environment.

• Manage and deploy production Azure cloud infrastructure, ensuring optimal performance, security, and scalability.
• Administer and integrate Databricks environments to support data processing and analytics workloads.
• Design and implement Infrastructure-as-Code solutions using Terraform for automated deployment and management.
• Develop and manage CI/CD pipelines using Git Ops practices, Jenkins, and scripting for automation.
• Monitor and respond to production issues, minimizing downtime and ensuring platform stability.
• Collaborate with security, risk, and architecture teams to align solutions with enterprise standards and guardrails.
• Manage and contribute to JIRA tasks and participate in agile ceremonies including daily and weekly standups.
• Continuously evaluate and adopt new tools and technologies to enhance platform capabilities.

• 5+ years of experience in Azure cloud infrastructure management and deployment.
• 3+ years of experience working with Databricks.
• 4+ years of hands‑on experience with Terraform (Infrastructure-as-Code).
• 4+ years of experience with Git Ops, Jenkins, and scripting for automation.
• 2+ years of experience as a Windows Administrator.
• 2+ years of experience as a Linux Administrator.
• 1+ year of network administration or networking experience.

• Experience with Azure Kubernetes Services (AKS).
• Experience with Azure SQL and Azure Data Factory.
• Strong understanding of Azure networking, identity management, and security controls.
• Knowledge of business continuity planning and disaster recovery implementation.
• Exposure to AI/GenAI technologies and operations.
• Experience working on data and analytics platforms.
• Strong documentation, communication, and knowledge‑sharing skills.

Base salary range: $113,000 – $163,000 CAD with incentive programs. Benefits include health, dental, mental health, vision, disability, life, AD&D insurance, adoption/surrogacy, wellness, retirement savings plans, and paid time off.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact