Scrum Master, IT Management

Salary Range: $66,021 - $88,021

Hours of Work: 8:30 a.m. – 5:00 p.m.

Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!

* Eligibility for benefits is dependent on the terms of employment

The Scrum Master helps oversee the development team and runs related ceremonies such as the daily Scrum, Sprint Planning, Sprint Review and Retrospective. They are knowledgeable in agile methodology and Scrum and are able to coach and train other members on the team. They act as a buffer between the Scrum Team and Product Owner and maintain a safe working environment for the team by helping with conflict resolution.

The Scrum Master removes impediments and helps the team to become self‑organizing and empowered to create, innovate, and make decisions for themselves as one team.

• Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
• Gets team to a high‑performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
• Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
• Coaches the Scrum team in self‑organization, cross‑functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational, project or product teams.
• Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Works with Agile coaches and other Scrum Masters to grow within the role.
• Contributes to the advancement and improvement of Agile practices within the organization.
• Facilitates and supports all scrum events:
  Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Acts as a leader who coaches and supports Agile teams assigned to work on important department initiatives and projects.
• Adheres to policies/procedures to ensure AML requirements are met, when applicable.

• Strong verbal and written communication skills.
• Strong organizational skills.
• Outstanding communication, presentation, and leadership skills.
• Excellent organizational and time‑management skills.
• Sharp analytical and problem‑solving skills.
• Creative thinker with a vision.
• Ability to facilitate business meetings and application design sessions.
• Ability to create clear documentation and explain complex process flows.
• Ability to transfer and/or break down business information into processing components and explain business requirements to internal and external contacts or groups.
• Strong analytical (critical thinking) and problem‑solving skills (trouble‑shooting).
• Ability to work in a dynamic environment blending both new and older technologies.
• Ability to self‑learn and take the initiative to learn the required skills.
• Ability to self‑motivate, prioritize, and meet deadlines.
• Highly resourceful and a go‑getter attitude.

• Periods of high volume with tight timelines.
• Long periods of stationary position/sitting.
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse).
• Long periods of time in viewing a computer screen.
• Multi‑tasking may include speaking to customers on a telephone call while looking up information on a computer program.
• Competitive Compensation.
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up).
• Hybrid working environment.
• Extensive training programs to set our employees up for success.
• Modern office environment conducive to collaboration.
• Supportive teamwork culture.
• Opportunities to give back to the communities and work through events focused on a variety of charities.
• Ongoing social events throughout the year.

Founded in 1988, First National is one of Canada’s largest non‑bank lenders. We provide residential mortgages exclusively through the…