Lead Business Systems Analyst

Position: Lead Business Systems Analyst Role
Become a key player at Accerta Services as a Business Systems Product Lead in Toronto. Combine your expertise in project management and business analytics to improve healthcare solutions in a hybrid working model.

This full-time position focuses on providing functional ownership for business applications while enhancing system capabilities. You’ll serve as the main liaison across various teams to ensure clarity in system requirements and successful project delivery. Your impact will directly contribute to improving healthcare benefits administration for government agencies across Canada.

Key Responsibilities:

• Drive enhancements to the system backlog and priorities

• Document comprehensive system and reporting requirements

• Support alignment with IT, QA, and business operations

• Manage release planning and user coordination for enhancements

• Analyze feedback for continuous process improvement

Requirements:

• Bachelor’s degree required; relevant certifications are a plus

• 3-5 years of experience in systems support or management

• Familiarity with Agile development processes

• Ability to communicate complex ideas clearly

• Strong analytical and documentation skills

Contribute to meaningful healthcare initiatives at Accerta Services in this impactful role.
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