Junior IT & Operations at Ratehub

Position: Junior IT & Operations Role at Ratehub
Start your journey in IT with Ratehub, where you will support operations and technology in a dynamic fintech environment. This hybrid role combines technical support with SaaS and brokerage operations.

In this entry-level position, you will provide day-to-day IT assistance, manage employee onboarding, and support various software platforms. Ideal for those with 1-2 years of experience, this role allows you to tackle diverse tasks while learning from senior IT professionals. You'll engage with VoIP systems and contribute to compliance projects!

Key Responsibilities:

• Coordinate onboarding and account setups for new hires

• Address Tier 1 support inquiries, including hardware issues

• Manage user licensing across SaaS applications

• Support the operations team during new tool implementations

• Aid in compliance and IT project documentation

Requirements:

• 1-2 years in helpdesk or IT support roles

• Knowledge of SaaS tools and Windows 11

• Strong problem-solving skills and clear communication

• Organized and self-driven attitude

• Readiness to learn and adapt to technology

Kickstart your IT career at Ratehub while gaining valuable experience in operations and support.
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