Junior IT & Operations at Ratehub
Job Description & How to Apply Below
Start your journey in IT with Ratehub, where you will support operations and technology in a dynamic fintech environment. This hybrid role combines technical support with SaaS and brokerage operations.
In this entry-level position, you will provide day-to-day IT assistance, manage employee onboarding, and support various software platforms. Ideal for those with 1-2 years of experience, this role allows you to tackle diverse tasks while learning from senior IT professionals. You'll engage with VoIP systems and contribute to compliance projects!
Key Responsibilities:
• Coordinate onboarding and account setups for new hires
• Address Tier 1 support inquiries, including hardware issues
• Manage user licensing across SaaS applications
• Support the operations team during new tool implementations
• Aid in compliance and IT project documentation
Requirements:
• 1-2 years in helpdesk or IT support roles
• Knowledge of SaaS tools and Windows 11
• Strong problem-solving skills and clear communication
• Organized and self-driven attitude
• Readiness to learn and adapt to technology
Kickstart your IT career at Ratehub while gaining valuable experience in operations and support.
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