Governance, Risk & Compliance Analyst

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI‑powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time‑saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower.

The result is better experiences for learners and real results for businesses.

The Governance, Risk & Compliance Analyst is a key contributor to Docebo’s security and compliance program. This role supports the development and maintenance of our security framework, helping to ensure the company meets its regulatory obligations and effectively communicates its compliance standing to both internal and external stakeholders. Working under the guidance of senior team members, this individual will assist in various governance, risk, and compliance activities.

The role involves collaboration with teams across the organization, including Sales and Legal, to help address customer inquiries related to security and compliance. This position offers an opportunity to grow and learn within a dynamic security environment, contributing to the continuous improvement of our control environment.

The responsibilities listed in this section are representative and not exhaustive. Additional duties may be assigned as needed.

• Support Governance and Policy Management:
  Assist in the creation and maintenance of cybersecurity and privacy policies, standards, and control frameworks to help align with key industry regulations (e.g., PCI DSS, ISO 27001, SOC
  2) and business goals.
• Contribute to Risk Assessments:
  Participate in cybersecurity risk assessments across the organization by helping to identify and document potential risks. Support the monitoring and tracking of risk treatment plans under the supervision of senior GRC team members.
• Assist with Audit Support:
  Provide support for internal and external audits (e.g., ISO 27001, SOC 2, PCI DSS) by gathering evidence, helping to coordinate with internal teams, and assisting in the management of audit‑related tasks.
• Aid in Vendor Risk Assessment:
  Assist the GRC team in evaluating the risks associated with third‑party vendors by supporting the monitoring of their security controls and helping to maintain risk management reports.
• Maintain Documentation and Reporting:
  Help maintain clear and organized documentation of compliance activities, including risk assessments, risk register, and control inventory and audit evidence. Assist in preparing reports on the GRC program’s status for management.
• Facilitate Cross‑functional
  
  Collaboration:
  
  Work with various departments to support the implementation of security controls and help align compliance and security efforts with business objectives, guided by the GRC team.
• Handle Customer Inquiries:
  Respond to customer security and privacy inquiries by helping to complete compliance questionnaires and contributing to RFIs and RFPs, ensuring that information is accurate and delivered in a timely manner to support the sales process.

To succeed as a Governance, Risk & Compliance Analyst, you should have a foundational understanding of security and compliance concepts and a strong desire to learn and grow in the field. A detail‑oriented and organized approach is essential for supporting audits and managing documentation. Good communication skills are important, as you will be collaborating with different teams and assisting with customer inquiries.

A proactive mindset and the ability to work effectively as part of a team will be key to your success in this role.

• Typically 3+ years of relevant work experience.
• Working experience IT Risk Management, Governance, or a similar Information Security role.
• Experience supporting the development of security policies, risk assessments, or internal/external audit cycles for a SaaS…