Senior Manager, Technical Quality Engineering & AI Adoption

What You’ll Be Doing

You will join CIBC’s Commercial and Corporate Banking Technology & Capital Markets Technology Team, providing leadership for QA deliverables on large, complex programs that support digital transformation, modernization, and AI integration strategies. You’ll lead and strategize functional, automated, and AI‑driven testing, manage offshore deliverables, oversee stakeholder communication, collaborate with developers, product managers and stakeholders, analyze test results, identify defects, partner with development to resolve issues, ensure adherence to quality standards and regulations, and continuously improve testing processes, tools, and techniques, including AI‑powered solutions.

You will collaborate with executives, technology teams, business partners, and external vendors to assess business needs and apply testing methodologies.

• Decision Making and Critical Thinking: Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks, and perspectives when solving problems.
• Technology Expertise: Ability to assess and recommend the right QA Automation and AI tools, processes, and frameworks best suited for in‑scope projects. Demonstrate expertise in test automation framework development for mobile, desktop, mainframe‑based, and AI‑powered applications.
• AI
  
  Skills:
  
  Experience with AI‑driven testing tools, frameworks, and analytics. Ability to leverage machine learning and data science techniques to optimize testing processes, defect prediction, and quality assurance.
• Leadership
  
  Skills:
  
  Offer guidance and support. Provide strategic, informed recommendations to senior management, stay up to date on current technology and AI trends. Share knowledge and collaborate to develop effective solutions and manage relationships.

• Minimum 15 years of relevant experience as a senior consultant in Quality Engineering within Banking, Financial Services, and Capital Markets.
• Extensive knowledge of testing processes and proven experience collaborating with Business Analysts and Developers to validate requirements and integrate them into test strategies, plans, cases, and automation scripts.
• Expertise in Quality Engineering for products developed using both Agile and Waterfall methodologies.
• Demonstrated participation in test strategy development, estimation, and planning discussions.
• Skilled in interpreting requirement specification documents and developing comprehensive test plans and test cases for software development testing, automation, process improvement, and AI‑driven quality assurance.
• Proficient in defining and executing automation, testing, and QA processes from smoke testing through to final acceptance, including development and implementation of automation and AI strategies in collaboration with external teams.
• Strong experience with various testing approaches, tools, and techniques, and a track record of working constructively and collaboratively with diverse teams.
• Proven experience as a Test Manager or in a similar leadership role in software testing.
• Robust technical background with proficiency in SQL, mainframe, web applications, and AI technologies.
• Hands‑on experience with automation testing tools and programming languages such as Selenium, Java, and Python; familiarity with AI frameworks like Tensor Flow and PyTorch is an asset.
• Excellent leadership, communication, and collaboration skills.
• Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and CI/CD practices.
• Superior analytical and problem‑solving abilities.
• Professional certifications in software testing (ISTQB, CSTE) and AI (machine learning courses, AI certifications) preferred.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (Master’s degree preferred).

• Career growth opportunities and recognition.
• Competitive salary and incentive pay.
• Banking benefits and a benefits program.*
• Defined benefit pension plan*.
• Employee share purchase plan.
• Vacation offering, wellbeing support, and Moment Makers recognition program.
• Access to technology toolkit and collaborative spaces to…