RQ- UX Designer - Senior Job Toronto area,Ontario Canada,IT/Tech

Position: RQ11229 - UX Designer - Senior

Portfolios

Portfolios need to be included either on the resume (URL) or as an attachment along with the resume.

Must Have

User Interface Design:
Create effective, user-friendly, and visually appealing interfaces across web, mobile, and digital platforms.
User-Centered Design Approach:
Apply iterative design practices based on user testing, feedback, and usability best practices.
Design Deliverables:
Develop wireframes, mockups, prototypes, user flows, journey maps, and sitemaps optimized for multiple devices.
Experience with Ontario Design Systems (ODS).
Research Planning & Execution:
Design and conduct user research using qualitative and quantitative methods (interviews, surveys, usability testing, A/B testing).
User Behaviour Analysis:
Analyze user needs, behaviours, and motivations to inform design decisions.
Design & Prototyping Tools:
Proficiency with industry-standard tools for UI/UX design and research documentation.
Strong facilitation skills, working with various stakeholders including the technical team and business team - ability to draw consensus.
Experience with Figma, Adobe suite, Miro
Ensure that deliverables align with accessibility standards (e.g., AODA/WCAG) and inclusive design principles.

Nice to Have

Some experience with Azure/Dev Ops.
Prior OPS or Public Sector exp.

Experience

Responsible for designing and delivering user-centered digital interfaces, including wireframes, mockups, and prototypes for web and mobile applications.

Responsible for incorporating stakeholder and user feedback into design iterations, ensuring timely updates to design artifacts and deliverables.

Ensure that activities are undertaken following the Client's digital service standards, accessibility requirements, and UX best practices.

Apply proven UX/UI frameworks, methodologies, and tools to support effective product design and research outcomes.

Provide knowledge transfer, advice, coaching, and facilitation to project teams on user experience and research best practices.

Prepare design artifacts and associated presentation materials, including user flows, journey maps, research findings, and recommendations.

Review and ensure quality of design deliverables, ensuring outputs align with business objectives and user needs.

Facilitate the development of user requirements, personas, and experience strategies with project teams, ensuring clarity in scope and expected outcomes.

Ensure that deliverables align with accessibility standards (e.g., AODA/WCAG) and inclusive design principles.

Provide advice on potential usability challenges and barriers to user adoption.

Ensure that design solutions clearly and effectively communicate intended functionality, user interactions, and user journeys.

Identify issues, risks, and mitigation strategies throughout the design and research lifecycle.

Facilitate team reviews and approvals of design concepts and research findings, incorporating required updates.

Provide advice and knowledge transfer to Client resources, including leading UX/UI and research practices.

Identify risks and provide recommendations to mitigate risks through design validation and user testing.

Participate in meetings with senior management and stakeholders, presenting design approaches and research insights as required.

Apply knowledge of user behavior, industry trends, digital best practices, and emerging technologies to meet business objectives.

Develop options and recommendations for design approaches based on research findings and business needs.

Identify critical success factors with the project team to inform product usability and user satisfaction.

Assist with facilitation of design workshops, co-creation sessions, and stakeholder alignment meetings.

Support implementation teams by ensuring design specifications and assets are clearly documented for development.

Provide advice on user experience considerations within Statements of Work (SOW) and project planning.

Support onboarding of teams and stakeholders to user-centered design practices and tools, if required.

Evaluation Criteria

Technical Skills 35% - UX/UI Design & User-Centered Design Expertise
- User Interface Design:
  Create effective, user-friendly, and visually…