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System Administrator

Job in Toronto, Ontario, C6A, Canada
Listing for: Russell Tobin
Full Time position
Listed on 2026-06-21
Job specializations:
  • IT/Tech
    Systems Administrator, Technical Support, IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 50 - 60 CAD Hourly CAD 50.00 60.00 HOUR
Job Description & How to Apply Below
Position: System Administrator )

Job Title:

Systems Administrator

Location:

Toronto, ON (Onsite)

Duration: 6+ Months (with possible extension)

Pay Rate: CAD $50 - $60 per hour

Must Have
  • Diagnose and resolve complex application development issues.
  • Experience with contact center solutions:
    Amazon Connect (primary), Computer Talk (Ice bar – secondary), NICE - workforce management applications (preferred).
  • Ability to quickly learn business processes, IT systems, and program domains.
  • Perform software upgrades, patches, and system changes; monitor workloads to ensure optimal resource utilization.
Nice to Have
  • Familiarity with Public Sector / OPS IT Service Management frameworks.
  • Willingness to learn new contact center technologies.
Experience & Skills Knowledge
  • Strong technical expertise across areas such as application development, systems design, networking, databases, and IT operations.
  • Understanding of business requirements to define technical scope, support RFPs, and contribute to SLA management.
  • Experience with problem-solving, change management, and service delivery.
  • Knowledge of contract/vendor management and customer service practices.
Skills
  • Strong analytical, planning, and problem-solving abilities.
  • Sound judgement and decision-making skills.
  • Team leadership and collaboration capabilities.
  • Excellent written and verbal communication for both technical and non-technical audiences.
Communication
  • Ability to clearly explain technical concepts to non-technical stakeholders.

If this opportunity matches your experience and career goals, please share your most updated resume for consideration.

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