Product Designer, AI Search

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are seeking a Staff Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

The Platform team is a high‑impact group building shared foundations that power Clio. We tackle complex systems‑level problems — creating centralized tools for customers and reusable frameworks for product teams.

• Own end‑to‑end experience design for AI Search, from discovery and opportunity framing through prototyping, validation, and high‑quality execution.
• Define the interaction models, patterns, and guardrails for AI experiences across Clio, establishing the foundational design language that product teams build on.
• Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
• Shape a compelling long‑term experience vision for your problem space, bringing others along through storytelling and collaborative thinking.
• Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond “good enough.”
• Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope.
• Help teams navigate ambiguity and make strong decisions through facilitation, decision framing, and proactive cross‑functional collaboration.
• Mentor and elevate other designers through constructive critique, coaching, and role‑modelling strategic thinking and bar‑raising craft.
• Partner with the product design manager of your portfolio to uphold the quality and craft of design in your product area.
• Contribute to design culture and org‑wide initiatives through Staff‑level forums and leadership beyond your immediate portfolio.

• 8+ years of Product Design experience; B2B SaaS experience is preferred.
• Expertise designing AI‑powered products end‑to‑end, with a strong understanding of how models work and how to design honest experiences.
• Proven experience establishing AI design patterns and principles that scale across teams.
• Experience working closely with AI/ML teams to shape product direction.
• Proven ability to design scalable experiences across multiple customer segments and/or products (Solo, SMB, Mid‑Market).
• Experience leading complex, cross‑team initiatives and delivering cohesive solutions across interconnected systems.
• Proven track record of shipping high‑quality work that solves customer problems and moves key product metrics.
• Strong product judgment and business acumen, connecting customer needs to strategy, metrics, and roadmap decisions.
• Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design.
• Advanced customer‑centric practice, leading discovery and aligning multiple teams around customer needs and opportunities.
• Proven systems thinking, designing reusable frameworks and patterns that scale across teams and products.
• Excellent presentation and storytelling skills.
• Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity.
• Strong cross‑functional partnership driving execution across teams and work streams.
• Experience mentoring peers.

• Background working on AI platform or infrastructure products, not just AI features.
• Prior work on platform teams, with a track record of influencing how other designers build and ship.

Compensation is part of Clio’s Total Rewards Program. Expected salary range is $148,000 to $222,000 CAD, with additional regional bands. Benefits include competitive salary, top‑tier health benefits, flexible time off, counseling benefit, RRSP matching, and recognition program.

Clio is dedicated to diversity, equity and inclusion. We provide accessibility accommodations during the recruitment process. If you require accommodations, please let us know.

We use AI to improve operations but ensure a human reviews AI‑generated output and no automated hiring decisions are made.

We only communicate with candidates through official  email addresses.