Director, IT and Operations

Position: Director, IT and Operations at Jobber
Take the helm as Director, IT and Operations at Jobber in Toronto. Lead IT strategy, security, and scalable operations while ensuring top-tier support for end users.

In this pivotal role, you will direct the IT & Security department, managing approximately 15 team members across IT Engineering and Operations. With a hands-on leadership approach, oversee networking, infrastructure, and shared AI tools, all while fostering a strong support culture. Your goal is to enhance operational excellence and align IT with Jobber's growth trajectory.

Key Responsibilities:

• Define and execute Jobber's comprehensive IT strategy

• Mentor, build, and manage a high-performing IT team

• Ensure top-quality IT support and user experience

• Lead physical IT office footprint management

• Collaborate with security teams on compliance and risk

Requirements:

• Progressive IT leadership experience

• Proven ability to scale teams using AI and automation

• Hands-on knowledge of Apple hardware and Google Workspace

• Strong skills in networking and systems architecture

• Experience managing IT budgets and vendor relations

Lead innovative IT solutions that empower Jobber's operational success and growth.
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