Hybrid Resiliency Backlog Coordination

Position: Hybrid Resiliency Backlog Coordination Role
Become a Resiliency Backlog Coordinator at a tech-based company in Mississauga/Scarborough, ON. This hybrid role focuses on operational support and data management within the resiliency intake process.

As a key member of the EPRP team, this entry-level coordinator role is suitable for candidates with 2-5 years of experience in technology operations. Strong organizational abilities and knowledge of JIRA are essential to ensure effective management of backlog items and reporting. You will enhance your understanding of risk and operational improvements.

Key Responsibilities:

• Manage resiliency gap intake processes via JIRA

• Coordinate information gathering with technical stakeholders

• Maintain and prioritize the EPRP backlog effectively

• Assist in creating reports and dashboards for leadership

• Document and refine workflow processes consistently

Requirements:

• 2-5 years in coordination or IT service management roles

• Proficient in JIRA and familiar with IT operations tools

• Strong attention to detail and communication skills

• Capable of using Excel or Power BI for basic reporting

• Knowledge of ITIL and Agile frameworks beneficial

Grow your operational coordination skills and contribute to crucial resiliency efforts in this hybrid role.
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