Senior Technical System Analyst
Job Description & How to Apply Below
Elevate your career as a Senior Technical System Analyst with RBC's Digital Applications & Infrastructure Operations team in Toronto. Drive operations across a multi-cloud infrastructure and ensure seamless application support.
In this full-time role, you will manage support tickets and collaborate with development and product teams to optimize operational efficiency. Your technical troubleshooting skills will play a vital role in maintaining nine dependent applications and coordinating vendor interactions. Bring your expertise in scripting, monitoring, and problem-solving to this fast-paced environment.
Key Responsibilities:
• Manage support tickets for various digital applications
• Collaborate with development and product teams on architecture
• Coordinate with vendors for technical support engagements
• Raise and manage change requests as per compliance
• Provide on-call support for production incidents
Requirements:
• Experience in system administration or operational support
• Proficiency in a scripting language and SQL
• Familiarity with monitoring tools like Dynatrace
• Excellent problem-solving and communication skills
• Experience with No
SQL databases (MongoDB) beneficial
Become a cornerstone of RBC's operational excellence by leveraging your technical skills to support critical applications.
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Position Requirements
10+ Years
work experience
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