Geek+ System Support Engineer Position

Become a System Support Engineer at Geek+, specializing in resolving advanced technical issues within smart logistics. Utilize your skills in system operations and customer training.

Geek+ seeks an individual with a strong background in system support and technical analysis.

Your role will involve in-depth troubleshooting and collaborating with other departments for system upgrades. You will also be responsible for enhancing the team's knowledge base and providing customer training to ensure effective problem resolution.

Key Responsibilities:

• Resolve complex issues from Level 1 support

• Develop solution documentation and case studies

• Work with product teams on system upgrades

• Train internal teams and clients on technical solutions

• Diagnose and troubleshoot system performance issues

Requirements:

• Bachelor’s degree in Computer Science or related field

• 3+ years of relevant experience in system operations

• Proficient in MySQL and SQL optimization techniques

• Skilled with Linux OS and shell commands

• Knowledge of Java programming for log assessments

Embrace a rewarding role that enhances your technical skills in leading-edge logistics technology.
#J-18808-Ljbffr